Full-time Support Service Manager - Abbotsford, BC

Support Service Manager – Full-Time - Abbotsford, BC
Salary: $65,000 – $70,000 annually
Schedule: Monday to Friday, 8:00 AM – 4:00 PM (37.5 hrs/week)

WestCana is seeking a dynamic and hands-on Support Service Manager to lead the food services and housekeeping teams at our long-term care facility in Chilliwack.

Do you bring a strong background in hospitality or culinary operations with proven leadership skills? While healthcare experience is an asset, we welcome candidates from hotels, restaurants, or cruise lines who are ready to transition into a meaningful career supporting seniors

Experience and Qualifications We’re Looking For:

• CSNM designation (or willingness to register and complete the certification).
• Leadership experience in a long term care or assisted living facility
• Knowledge of therapeutic diets and relevant health authority guidelines preferred.
• Strong organizational, communication, and team leadership skills.
• Valid Food Safe Level 1 and WHMIS certification.
• Ability to pass a Criminal Record Check through the Ministry of Justice.

What WestCana will offer you:

• Competitive Salary with vacation & sick entitlement, as we believe in employees’ well being.
• 100% company paid Extended Health & Dental package that includes Chiropractor, Physiotherapy, Massage Therapy, Life Insurance, Employee Assistance Program and Out of Country Emergency Care.

Support Service Manager Responsibilities:

• Supervisory duties include but not limited to
  • Recruiting, training and developing staff;
  • Scheduling, assigning and monitoring work;
  • Evaluating Team Member performance;
  • Ensuring a healthy and safe work environment including adherence to company policies;
  • Resolving conflicts
  • and taking appropriate disciplinary action in consultation with the Operations Manager and Human Resources.
• Prepares and/or monitors the preparation of food menus and plans to ensure individual dietary needs/standards are met and costs remain within approved budget allocations.
• In collaboration with the WestCana corporate policies and procedures, coordinates the best quality and most cost-effective products that will meet or exceed the individual and group dietary needs of the facility’s residents.
• Monitors all operating expenditures, as well as purchases and stores inventory.
• Ensures all audits are completed as required, and corresponding Action plan to remedy any inefficiencies.
• Communicates safety concerns through; Team Member meetings, huddles, memos, communication books.
• Facilitates WCB paperwork and corresponding return to work programs for staff who are injured in the workplace.
• Other duties include but not limited to scheduling, inventory, month end report, weekly receivers’ reports, audits and reports, regular monthly Team Member meetings, site/corporate meetings including occupational health and safety, Infection control, food committee.
• Performs other related duties as assigned.

If you are a kind, caring individual who enjoys connecting with and making a difference in the lives of elders – Apply Today! 

Other Companies Call This Role: 

• Food & Beverage Service Manager
• Housekeeping Manager
• General Manager