Food & Beverage Manager – Full-Time

WestCana is seeking a skilled and experienced Food & Beverage Manager to join our team on a full-time basis.

Position Details:

• Location: Vancouver
• Schedule: Monday-Friday, 37.5 hours weekly 
• Wage: $70,000 annually

What we can offer you:

• Extended Health that includes prescription drug coverage, acupuncture, chiropractic care, massage, therapy, naturopathy care, osteopathic care, physiotherapy, psychologist care, speech therapy, & more!
• Dental care that includes basic dental, exams, preventative, routine care and dental restorations.
• Group life insurance
• Employee and family assistance programs
• Talent Management Program

What we're looking for:

• Strong food and beverage management or supervisory experience, preferably in a high-volume hospitality, restaurant, hotel, senior living or similar environment.
• Strong front-of-house experience with a genuine focus on customer and resident service.
• Experience leading, scheduling and developing a food and beverage team.
• Experience with payroll, timekeeping and labour management.
• Experience with inventory management, ordering and cost control.
• Working knowledge of back-of-house and kitchen operations.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a busy operating environment.
• Strong problem-solving and decision-making skills.
• Comfortable working hands-on and being visible and engaged with both residents and employees.
• Ability to build accountability within a team while maintaining a positive and respectful work environment.
• Food Safe certification is an asset.

Key Responsibilities:

• Lead the day-to-day food and beverage operation, with a strong focus on front-of-house service and resident experience.
• Create a welcoming, professional and service-focused dining environment.
• Lead, coach and develop the front-of-house team and ensure clear expectations are established and maintained.
• Prepare and manage staff schedules to ensure appropriate coverage for all meal periods, events and operational requirements.
• Manage timekeeping and payroll, ensuring employee hours are accurate and submitted on time.
• Ensure staff understand their schedules, responsibilities, service standards, uniform requirements, name tags, start times and daily expectations.
• Maintain strong communication with the team and ensure important information is communicated clearly and consistently.
• Work closely with the Chef and kitchen team to coordinate smooth service between the front and back of house.
• Ensure breakfast, lunch, dinner, catering and special events are properly organized and executed.
• Conduct regular service checks and provide coaching and direction when standards are not being met.
• Build strong relationships with residents and respond professionally to feedback, concerns and requests.
• Monitor the overall resident dining experience and identify opportunities to improve service.
• Recruitment, interviewing, onboarding, training and development of food and beverage employees.
• Manage food and beverage inventory, including ordering, receiving, storage and stock rotation.
• Monitor product usage, waste and inventory levels and work with the Chef to control food and beverage costs.
• Have a working understanding of kitchen operations and be able to support the back-of-house team when required.
• Monitor labour costs and staffing levels and make adjustments based on operational needs.
• Ensure proper opening and closing procedures are followed consistently.
• Maintain accurate schedules, payroll records, inventory records and other required documentation.
• Coordinate resident events, functions and catering requirements.
• Work with vendors and suppliers as required.
• Ensure food safety, sanitation, health and safety and company standards are followed.
• Address operational issues quickly and work with the appropriate team members to find practical solutions.
• Hold team members accountable to established standards while providing support and coaching.
• Work closely with the site leadership team and Chef to ensure the food and beverage operation supports the overall goals.
• Build a strong team and operating structure that allows the department to function effectively without constant management oversight.
• Take ownership of the operation and ensure commitments, issues and follow-up items are completed.
• Perform other duties as required.

 If you are a kind, caring individual who enjoys connecting with and making a difference in the lives of elders – Apply Today!